How to cancel a subscription on Vodacom may surely ring a bell if you are one of the customers who want to get rid of most or some of your subscriptions on the network.
Aside from subscribing for regular Vodacom services, there are also some third-party subscriptions that customers can sign onto.
However, sometimes these third-party subscriptions may be eating your airtime in the background without your knowledge.
In most cases, you might subscribe for a service to use within a period, but it may turn out that the subscription will continue, and you will be charged for it even while you do not use it.
If you are one of the customers facing these challenges on the Vodacom network in South Africa, you can read this guide to find out how you can cancel your subscriptions on Vodacom.
Before you can cancel a subscription on Vodacom, you must know the number of subscriptions you have subscribed which will help you determine the ones you no longer need, and you can terminate them.
Table of Contents
Can I Cancel My Subscription On Vodacom
Yes, you can cancel all subscriptions on Vodacom if you no longer need them. However, the procedure to cancel a subscription depends on the type of service you have subscribed to on your account.
When Can I Cancel Subscription On Vodacom
You can cancel a subscription on Vodacom at any time. However, some services allow you to opt-out after the current subscription has expired, which means that you must know the terms and conditions of the service you have signed up for you can terminate the subscription.
Ways To Stop Vodacom Subscription
Below are the available ways you can use to terminate subscriptions:
1. USSD code
2. My Vodacom App
Requirements To Stop Vodacom Services
Below are the things you need to terminate subscriptions on Vodacom:
1. Type of service you want to unsubscribe from.
2. USSD code to check subscriptions
3. Vodacom number you want to cancel its subscriptions.
How To Know Your Subscription On Vodacom
Here is how to check the services you have subscribed to on Vodacom:
1. Dial *135*997#
2. Next, select option 1 send
3. All the services you have subscribed to on Vodacom will be displayed on your phone
How To Cancel Subscription On Vodacom
If you want to cancel a subscription on Vodacom, follow these steps:
1. Dial *135*977#.
2. Next, choose to opt 1 to view your subscriptions.
3. You can use either “Stop content service,” “Stop All,” or “Block” to cancel the subscription. Remember the “Stop All” option will cancel all your ur subscriptions, including your add-to-bill services.
How To Stop All Services Subscribed On Vodacom
If you want to stop all your subscriptions, Vodacom send an SMS “Stop All” to the shortcode 31050. Please be reminded that this will terminate all your subscriptions, including add-to-bill services WASP and many others.