If you are a Vodacom contract customer and you are no longer interested in your contract, it is possible to cancel it. We shall provide you with comprehensive guidelines for Vodacom contract cancellation in this guide.
As a Vodacom contract customer, you can decide to upgrade your contract or cancel it once your initial period has been exhausted.
However, Vodacom contract cancellation has become one of the toughest processes customers go through. That is because most customers do not follow the right procedure to terminate the contract with Vodacom.
Before you can even think of terminating your current contract, I am sure something might be the reason.
It could be that you can no longer pay for it, or you are not interested in the package that comes with the contract.
Whichever reason it may be, if your contract has expired, you have every right to terminate it.
In some instances, it may happen that your initial period has not yet been exhausted, but you want to opt-out.
In that case, it becomes a bit difficult to carry out the process as you must pay for a cancellation fee, and on the other hand, sometimes it may cost you more.
So it is always important to ensure that canceling your contract may not incur losses on you, but if you still want to terminate the contract, read below as I walk you to the right procedure for Vodafone contract cancellation.
Can I Cancel A Vodacom Deal
Yes, you can cancel your Vodacom contracts after your initial has expired. Also, for some other reasons, if you want to cancel the contract before your initial period has expired, you will be charged a fee to terminate the deal.
When Can I Terminate My Contact
Usually, you can terminate your Vodacom contracts after the initial period, which is 12 or 24 months, has been exhausted. Moreover, you have the option for an early cancellation, requiring that you pay any charges that may come with it.
Vodacom Contract Cancellation
Vodacom contract cancellation is a process you must go through to terminate your contract after the initial period, which is 12 or 24 months, has expired. Also, you can decide to cancel your contract before your due date, but in that case, you will be charged a fee before the contract is terminated.
So it is important to ensure that canceling your contract may not affect you as much as you might not want to pay.
What Is Vodacom Cancellation Phone Number
The Vodacom contract cancellation contact number is 0821958. You can use it to contact their contract department for all your queries and details you need about terminating your current Vodacom plan.
Kindly ensure that you can reach them from Monday to Friday between 8am – 5pm. So in case you need a fast response, ensure that you call them doing their regular working hours.
How Do I File For Vodacom Cancellations
Follow the steps below to file for Vodacom contract cancellation:
1. Kindly call the Vodacom Cancellations team on 0821958.
2. Inquiries about the procedure to terminate your contract.
3. The agent will take your current contact details to review to check on it.
4. Next, the agent will advise you on the right procedure to cancel your contract, including other fees that come with it.
5. Now, follow the procedure suggested to you by the agent and file for contract cancellation.
6. After your request has been received, it will be revealed and approved.
7. You shall be told a fee you must pay if there is one.
8. After you have satisfied all terms and conditions, your Vodacom contract will be terminated successfully.
I have phoned the cancelation number on numerous occasions at different times of the day.
Every time after asking for the number of the contract I want to cancel, an automated voice tells me that they are experiencing high call numbers, and my wait will be longer than usual.
I am phoning from an MTN phone number. I do not have the money or time to be kept on the line.
The data number I want to cancel is 0662550###.
Please get your story straight. This type of service will not encourage me or others to use your product.
Dear Editorial Team
Below is a reply to Vodacom regarding a summons for a contract that I have been trying to cancel from 1 September 2021.
“With Reference to your Draft Summons as per the attached
I have repeatedly requested Vodacom to cancel my contract, this dates back to 1 September 2021 as you can see from the attached email correspondence.
To date Vodacom has refused to acknowledge receipt of my various requests to cancel my contract.
I cannot believe that Vodacom can manage to send emails from the email@example.com address but cannot acknowledge receipt or reply to any of my emails send to exactly the same address.
I am working outside of South African borders and as such cannot visit a Vodacom branch or phone the toll free number to try and resolve this matter.”
I would appreciate any advise at this point.
Vodacom is fooling me because I phoned for cancelation and the person I spoke to said it’s cleared I must phone anytime if I want to renew my contract bt all of a sudden they took my money month following month and as I called again I can’t get hold of cancelation so what must I do