With the numerous options to buy Vodacom airtime online, sometimes you may purchase airtime to the wrong number or buy more than you wanted. When that happens, you might want to reverse it, but can Vodacom reverse airtime purchase?
Let’s find out.
There are so many ways Vodacom subscribers can buy airtime, including airtime vouchers, online, via the My Vodacom App, USSD, and many others.
However, with each of the options to load Vodacom airtime, you must ensure you have entered the right Vodacom number you are buying the airtime for.
Often, people make mistakes in their Vodacom airtime purchase process, and they turn to become frustrated as reversing it becomes hell.
You can read below to know your options if you have made a wrong airtime purchase on Vodacom.
Can Vodacom Reverse Airtime Purchase
No, Vodacom does not offer any service to reverse an airtime purchase.
So, in case you have made a wrong airtime purchase on Vodacom, it will be impossible to cancel it, except that you can negotiate with the person who owns the number you wrongly bought the airtime to.
Even in cases where you purchased more than you planned, it is irreversible.
How To Reverse Vodacom Airtime Purchase To A Wrong Number
Vodacom does not reverse airtime purchases, but in case the loss is more than you can afford, here is an option to recover your Vodacom wrong credit purchase.
1. Kindly call the number on which you bought the airtime.
2. If the person responds, kindly convince him or her about your wrong purchase on their number.
3.Plead with the person to use the Vodacom airtime transfer service to return your airtime if possible.
4. Provide the person with your Vodacom number on which you want him or her to send the airtime.
5. If the person agrees, you will have the airtime sent back to your phone number.
That is one way you can cancel a wrong airtime purchase on Vodacom.
What To Do If You Make A Mistake With Airtime On Vodacom
As we have stated earlier, you can not reverse airtime purchased on Vodacom.
But in cases where the among involved is huge you can’t afford it to get away, it is advisable to visit the nearest Vodacom office.
Even before that, you must contact Vodacom customer care to see your options.
That is all you must know about the airtime refund.