Are you having a bad Vodacom signal in your area? It is important to report a bad signal to Vodacom for rectification.
Vodacom has one of the best network coverage in the whole of South Africa, and their network is so strong that you hardly get Vodacom network bad signal.
However, sometimes due to technical challenges, some areas might receive very low signal strength. When that happens, it is significant that customer in that area complains to Vodacom about their bag signal quality.
But how do you complain about bad signals to Vodacom? Let see that in a moment.
We have dedicated today’s guide to help you with all the guidelines you must follow to complain to Vodacom.
Therefore, read carefully and follow each procedure precisely.
Table of Contents
What Do I Need To Report Bad Vodacom Signal
Below are the basic requirements to report a bad Vodacom signal:
1. Cellphone
2. Vodacom SIM card
3. Available Vodacom network signal
4. Vodacom customer care number(135).
Those are the basic things you need to make a complaint to Vodacom about a bad signal.
Recommended guide: How To Check Vodacom Modem Balance.
When Can I Make A Report To Vodacom
You can complain to Vodacom about any issues include fiber, internet connection, bad signal, network unavailability, contract issues, plan concerns, and many others at anytime time.
So, if you want to make a complaint to Vodacom, they are available at any time to assist you.
Steps You Must Follow To Report Vodacom Bad Signal
Here is the right procedure you can use to report a bad network signal to Vodacom:
1. On your cellphone, dial “135” or “082135.”
2. Choose the language of your choice
3. Follow the voice prompt to speak with a Vodacom customer care representative.
4. Wait a few minutes as your call is being forwarded to the next available Vodacom customer care agent.
5. An agent will join you on the like as soon as possible.
6. Once you have an agent on the line, make a report of your case, and ensure you have given them much information to help them find you a solution quickly.
Other Ways To Report A Bad Signal To Vodacom
In case other options to repost a bad Vodacom signal do not work, you can use their social media handles to complain to Vodacom.
Below are the official social media handles you can use to report poor signal to Vodacom:
Facebook – https://www.facebook.com/Vodacom
Twitter – https://www.twitter.com/vodacom
That is how you can report a bad Vodacom signal. We shall add any more relevant information we may find and also keep updating this post regularly.
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This easy and simple Vodacom Guide Was Last Updated on December 6, 2022 by Editorial Team
Please you are encouraged to visit this Telcom guide “https://vodaguide.com/how-to-report-a-bad-vodacom-signal/” regularly for updates and any possible changes that we may make to the article. In this month of March 2022, we are going to guide you step-by-step with lots of articles on Vodacom, Vodafone as well as other Telcos in South Africa. Read more below.
In the year 2022, and especially this month March, we bring you ultimate guides for every Vodacom South Africa product. Just stay tuned for more useful articles.
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I have tried numerous times to report a bad signal but am cut off after holding on for a consultant.
We are experiencing poor signal at 19 Klub street, Windsor Glen, Randburg, 2194.
0728290101
Will someone please look into this? We are working from home and this is becoming a very big problem.
Sorry for the inconvenience caused Eleene, please kindly ensure you call during the regular workings hours of Vodacom customer care.
Hi
I would like to report area which we are struggling with network new area called Mabhoko between Vlaklaagte no1 and Kwaggafontein near Shell Garage i believe Vodacom will loose a lot of Customers because there is no network coverage in that area please make a plan for us it is at Thembisile hani Mpumalanga
I have tried to get past “135”and” 082135″ , everything is in Afrikaans but apart from that, it does not help at all. There must be an easier way to report a very pathetic signal. ??
I battle with Vodacom signal I reported it a couple of times,i got a booster that Vodacom supplied but still I battle to open video files the last time I report it they pone me twice and than it stopped.But every now and then Vodacom phone me and tells me I can upgrade,now I do not want to upgrade because it is no good,if the wind blows no signal,if it is overcast no signal
Hey Dreyer, kindly reach out again to Vodacom technical team to resolve this.
Ditto to the above post if it’s overcast or windy no signal…we work from home and lost about 2 weeks last month but we get no refund for bad service but cut off if we don’t pay…today again was lost.Oviston Eastern Cape no signal most of the day….
Poor signal at Locarno road Rondebosch Cape Town.
Please advise what is being done to rectify
Cell: 0825585###
we experiencing Very Bad vodacom signal at our home 113 Impala road, Midalore, Krugersdorp, 1739. how can i get someone from vodacom toe come and do a signal test, we currently using 3+ vodacom simcards
Poor signal for over four days (Esikhawini, Richards Bay) LTE WIFI down, on and off, it doesn’t work well at all and that pretty much annoying. Sad part is that we are just next to the network tawer but the service is this poor. I know you will ignore this
Helloo Pulani kindly call this number 082135 to make a report.
Why is the vodacom cellphone network signal so absolutely k*k in the Myburg Park area of Langebaan. Today worse than ever but generally it has been like this for years. Today it is off or so poor it is basically useless. What will it take to get a better signal here?
I’ve reported bad signal since August 2021. Nothing was done about it. In fact all they did was tell me that the problem has been sorted out leaving me with no option but to give up. I decided that when all my contracts end I will never use Vodacom again. It’s just gotten worse over the years. I’ve been with them since the 90’s but I’ve had enough.
My Vodacom signal in colchester in the aqua vista area is poor/to non existent, i work from home and has lost a lot of business due to that. To phone 135 is a waste of time have done so upteen times to no avail, i have 2 family members with medical problems and if i need medical assistance it will not be available to medie to your shit service you will be held responsible
I have been loyal Vodacom client since 1995, I have the same cell number since 1995. I can’t believe how badly Vodacom service has deteriorated over the last 3 years, what the heck is wrong with Vodacom????
We are seriously considering cancelling our 4 x contracts with Vodacom due to the terrible signal problems we experience.
The best is the guide on how to report bad signal to Vodacom, there is no signal people you can’t use your phone so how the hell do you expect the bad signal to be reported???
When there is signal we experience dropped calls on a continues basis and very bad reception / connectivity,
I don’t know why SA has become a country where large businesses think it is ok to be a crappy service provider cause so what if one client leaves, we will get 5 new clients tomorrow.
No wonder our economy is in a collapse and unemployment is in excess of 50%. The rest of the world has seen the writing on the wall SA is doomed, corruption and dirty politicians has made sure of it. I give our beautiful country another 5 years and it will be another Zimbabwe with super inflation, no food stores and no job opportunities at all for any young persons.
Signal eldorado park. Frustrated!!!!!!!
We have a bad signal only 1 bar on Vodacom in Komatipoort and Marloth Park Mpumalanga.
Can you please attend to this problem urgently?
Pathetic, no signal Somerset West. How do we work from home?
No signal
Near Askham Norther Cape
Plaas Eenbeker
Gordoania
I have reported bad network coverage for our area (Mabopane Unit R) to Vodacom customer care email and i only received an automated response. As I send this communication I had a work emergency and our security was struggling to get hold of me.
Please help us at Witbank Hlalanikahle Ext 1,2 & 3
We experiencing a bad signal
We are having huge issues with Vodacom signal at Komati Power station, Blinkpan, Mpumalanga. The network goes off “No service” for hours and hours at a time. How are we supposed to work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We have a “not registered on network” error in our area, Ndlambe, Eastern Cape, cannot make calls to 082135, internet access is intermittent, hope this reaches Vodacom.
Good day.
No Vodacom signal for 2 days in Haakdoornboom area. Closest Soshanguve XX
No service.
Terrible vodacom signal in Midrand Carlsword since last week Thursday. Please fix this ASAP
Currently in Rugby Cape Town:
Download speed 1.42 Mbps (4.61% of global).
Upload speed 0.18 Mbps (0.02% of global).
The poor connection coincides with load shedding. But Vodacom should be designed to overcome that. This is not practical for my work as an author.
Good day,
Suddenly we are experiencing Vodacom signal problems. Can’t receive calls or make calls. So can’t report on 135. How can we report if we don’t have signal. Working from home and need urgent signal to to be repaired. Heilbron Freestate
I have been in contact via e-mail with Vodacom signal departement.
I have sent numerous e mails with no feedback the last week on how the weak signal will be attended to.
Regards
Vodacom signal SUCK.I called customer service a day before yesterday, and I reported the problem. Yesterday I received a call from one of your agents.He promised me he will work on the problem.After 3hrs he called me again and said the problem is fixed.Nothing was fixed.This is pathetic and unprofessional.My whole family is using Vodacom. We are going to port if the problem is not solved ASAP.
I really don’t know how many time gave I reported the signal problem.Nothing is done